Returns & Exchanges

At APM Monaco™, we want you to be completely satisfied with your jewelry; therefore, we offer a 30-day return policy for items in their original, unworn condition. Please note that personalized pieces and earrings are final sale due to hygiene and customization standards.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Jewelry

Place the items in their original APM Monaco packaging, ensuring all certificates and protective pouches are included to prevent damage during transit.

3

Affix the Shipping Label

Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier service and retain your tracking receipt; your refund will be processed within 7-10 business days of arrival at our studio.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing